Preferred Region

Preferred Location

Date Range

Description

Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will walk you through how to configure and maintain Service Cloud for your organization. Learn how to set up service contracts with milestones and entitlements, set up the Service Console application, add the Softphone Utility to your Lightning Console, and set up Web Chats to provide frictionless customer support. Learn how to configure a Customer Community so you can connect customers to knowledge articles and community members to find answers instantly.

Job Role

Experienced Administrator

Duration

2 days

User Interface

Lightning Experience

Notes

Find your class by selecting your preferred region and location in our drop-down selector on the left-side of this page. Be sure to click Update Search to review all available options.

Can't find what you are looking for? Contact us, we would be happy to help!

Americas: 1-877-872-4610
Asia Pacific: +65 6302 5700
Europe/Middle East/Africa: +44 (0)1784 607008
Japan: 81-3-4222-0710

For more information, visit our Trailhead help site to browse knowledge articles, ask questions, or open a case."


All Classes
Name
Start Date
End Date
Session Time
Language
Location
Training Center
Delivered By
Open seats
Cost
Administer and Maintain Service Cloud (ADX-261)

28-JUN-2021 29-JUN-2021 09:00 AM - 06:00 PM CEST FrançaisParisVirtual Class - EMEA - ISDI FranceAuthorized Training Provider4€ 1,450Register
Administer and Maintain Service Cloud (ADX-261)

Central Time

06-JUL-2021 07-JUL-2021 08:30 AM - 05:00 PM CDT EnglishVirtualVirtual Class- AMER - ZoomSalesforce12$ 1,800Register
Administer and Maintain Service Cloud (ADX-261)

TAATP Class

22-JUL-2021 23-JUL-2021 09:00 AM - 05:00 PM SGT EnglishVirtualVirtual Class- SG-Zoom #1Salesforce13$ 1,400Register
Administer and Maintain Service Cloud (ADX-261)

Eastern Time

27-JUL-2021 28-JUL-2021 08:30 AM - 05:00 PM EDT EnglishVirtualVirtual Class- AMER - ZoomSalesforce13$ 1,800Register
Administer and Maintain Service Cloud (ADX-261)

10-AUG-2021 13-AUG-2021 09:00 AM - 01:00 PM CLT EspañolSantiagoVirtual Class- SantiagoAuthorized Training Provider14$ 900.00Register
Administer and Maintain Service Cloud (ADX-261)

10-AUG-2021 13-AUG-2021 10:00 AM - 02:00 PM ART EspañolBuenos AiresVirtual Class- Buenos AiresAuthorized Training Provider14$ 900.00Register
Administer and Maintain Service Cloud (ADX-261)

Pacific Time

10-AUG-2021 11-AUG-2021 08:30 AM - 05:00 PM PDT EnglishVirtualVirtual Class- AMER - ZoomSalesforce15$ 1,800Register
Administer and Maintain Service Cloud (ADX-261)

26-AUG-2021 28-AUG-2021 07:30 AM - 03:30 PM SAST EnglishVirtualVirtual Class - EMEA - PwC-JohannesburgAuthorized Training Provider14$ 900.00Register
Administer and Maintain Service Cloud (ADX-261)

Eastern Time

08-SEP-2021 09-SEP-2021 08:30 AM - 05:00 PM EDT EnglishVirtualVirtual Class- AMER - ZoomSalesforce15$ 1,800Register
Administer and Maintain Service Cloud (ADX-261)

20-SEP-2021 23-SEP-2021 05:00 PM - 09:00 PM CEST EspañolMadridVirtual Class - EMEA - ISDI SpainAuthorized Training Provider4€ 1,160Register
Some Salesforce public classes outside of USA and UK are delivered by Salesforce Authorized Training Providers.

All classes are shown in local time

1 to 10 of 13

   Next  Last

Previous MonthNext Month
SunMonTueWedThuFriSat