Preferred Region

Preferred Location

Date Range

Description

It’s more important than ever to develop real relationships with customers. Marketers can build relationships in the Marketing Cloud by mapping a customer's journey, listening for customer activity, and then automatically responding with customized communications based on customer preferences or actions.This course will demonstrate how you can utilize Journey Builder to create and optimize a customer journey driven to measure specific interactions against a goal that is meaningful to your organization. Topics include: • Journey Builder Overview • Crafting a customer journey • Understanding Data Setup • Building a Trigger • Building an Interaction with Channel Activities • Optimize the Journey through Versioning

Job Role

Marketing Manager; Beginning Administrator

Duration

1 days

Notes

Find your class by selecting your preferred region and location in our drop-down selector on the left-side of this page. Be sure to click Update Search to review all available options.

Can’t find what you’re looking for? Contact us, we’d be happy to help!

Americas: 1-877-872-4610
Asia Pacific: 1-800-789-984
Europe/Middle East/Africa: +44 (0)1784 607008
Japan: 81-3-4222-0710, jtraining@salesforce.com

For more information, visit our Trailhead help site to browse knowledge articles, ask questions, or open a case.


All Classes
Name
Start Date
End Date
Session Time
Language
Location
Training Center
Delivered By
Open seats
Cost
Journey Builder 101 (JB-101)

28-JUN-2019 28-JUN-2019 09:00 AM - 05:30 PM BST EnglishLondonLondon #2 - Imparando Training CenterSalesforce11£ 400.00Register
Journey Builder 101 (JB-101)

28-JUN-2019 28-JUN-2019 09:00 AM - 05:00 PM PDT EnglishVirtualVirtual Class- AMER - Webex #1Salesforce5$ 600.00Register
Journey Builder 101 (JB-101)

12-JUL-2019 12-JUL-2019 09:00 AM - 05:00 PM SGT EnglishVirtualVirtual Class - APAC - Webex #1Salesforce1$ 700.00Register
Journey Builder 101 (JB-101)

12-JUL-2019 12-JUL-2019 09:00 AM - 05:00 PM PDT EnglishVirtualVirtual Class- AMER - Webex #1Salesforce14$ 600.00Register
Journey Builder 101 (JB-101)

19-JUL-2019 19-JUL-2019 09:00 AM - 05:30 PM BST EnglishLondonLondon #2 - Imparando Training CenterSalesforce12£ 400.00Register
Journey Builder 101 (JB-101)

22-JUL-2019 22-JUL-2019 09:00 AM - 05:00 PM HKT EnglishHong KongTBC HKAuthorized Training Provider14$ 700.00Register
Journey Builder 101 (JB-101)

26-JUL-2019 26-JUL-2019 09:00 AM - 05:00 PM EDT EnglishVirtualVirtual Class- AMER - Webex #1Salesforce14$ 600.00Register
Journey Builder 101 (JB-101)

02-AUG-2019 02-AUG-2019 09:00 AM - 05:00 PM SGT EnglishSingaporeTBC SGAuthorized Training Provider7$ 700.00Register
Journey Builder 101 (JB-101)

02-AUG-2019 02-AUG-2019 09:00 AM - 05:00 PM EDT EnglishNew YorkNew York 685 3rd Ave -Koholo 07-415Salesforce16$ 600.00Register
Journey Builder 101 (JB-101)

09-AUG-2019 09-AUG-2019 09:00 AM - 05:30 PM BST EnglishStainesStaines #2 (near Heathrow) - Salesforce.com OfficesSalesforce11£ 400.00Register
Some Salesforce public classes outside of USA and UK are delivered by Salesforce Authorized Training Providers.

All classes are shown in local time

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