Syncing feeds and audit fields on connected records makes it easier for users working in the secondary organization to quickly assess a record’s history.
|Available in: Salesforce Classic|
|Organization Sync is available in: Enterprise, Performance, Unlimited, and Developer Editions|
Records and feed posts in Salesforce contain four audit fields:
If you opt to sync audit fields, keep in mind that audit fields are only synced when a record is copied from one org to another (for example, during a bulk sync). If an audit field on a synced record is updated, that update is not reflected in the linked org. We recommend syncing audit fields to give users as consistent an experience as possible.
To sync feeds and audit fields, select the Sync Feeds and Audit Fields
option when sending your connection invitation. If you’re using a two-way sync, selecting this option syncs audit fields in both directions. You can also edit this option from your Organization Sync connection’s detail page.
- If you don’t see the Sync Feeds and Audit Fields checkbox when sending the connection invitation, the Salesforce admin must enable audit field creation in your organization. To enable this preference, from Setup, enter User Interface in the Quick Find box and click User Interface. Then, select Enable "Set Audit Fields upon Record Creation" and "Update Records with Inactive Owners" User Permissions.
- Enabling this user interface preference also lets users manually edit audit fields in Salesforce. If your business doesn’t allow manual editing of audit fields, you may not be able to sync feeds and audit fields in Organization Sync. In that case, you can still set up feed tracking for records in the secondary organization, but that feed only shows updates made in the secondary organization.