Account Insights is available in: Lightning Experience and Salesforce1 Account hierarchy is available in: Salesforce Classic Business accounts available in: All Editions User Permissions Needed To change account settings “Customize Application” Feature What It Does Account Insights When enabled, Account Insights uses third parties and other Salesforce technologies, which offer different levels of privacy and security protection. These services can save or process some of your organization's data, such as Account Name and Website. Salesforce is not responsible for the privacy and security of data that is shared with third parties when you use this feature. Account hierarchy When account hierarchy is enabled, a [View Hierarchy] link appears next to the account name on an account detail page. Click the link to view the relationships between the account and its parent account.