Respond to an Approval Request by Replying to the Email Notification | Salesforce
If your admin has enabled email approval response, you can approve or reject requests by responding to the email notification, regardless of which Salesforce experience or mobile email client you’re using. Delegated approvers can also respond to approval requests by email.
|Available in: both Salesforce Classic and Lightning Experience|
|Available in: Enterprise, Performance, Unlimited, and Developer Editions|
|To respond to an approval request via email:||“API Enabled”|
Email approval response works in all languages that Salesforce supports. The response word or phrase is checked using the current user language dictionary. If no matches are found, the response word or phrase is checked in all other language dictionaries.
In the first line of your reply to the email notification, enter one of the supported response words.
Periods and exclamation marks are allowed at the end of the word.
Optionally, in the second line of your reply, add comments.
Send the email.