Downloading and Previewing a File in a Chatter Feed | Salesforce
Downloading and Previewing a File in a Chatter Feed
Available in: both Salesforce Classic and Lightning Experience
Available in: Group, Enterprise, Professional, Performance, Unlimited, Contact Manager, and Developer Editions
Not only can you download and save files posted to Chatter feeds, you can also preview files in your browser without downloading them.
There are several places in Chatter where you can download and preview files:
On the Files page—Click | Download or click the preview () icon next to the file.
On any Chatter feed—Click More Actions | Download next to the file, or to preview the file, click on the file thumbnail or click More Actions | Preview.
On the Files Owned by list on a profile—Click | Download or click the preview () icon next to the file.
On the Files Shared with list on a group—Click | Download or click the preview () icon next to the file.
In the Notes and Attachments related list on a record, click Download next to the feed attachment, or to preview the file, click Preview next to the feed attachment.
Previewing a file opens it in your browser with the enhanced document viewer. The enhanced document viewer provides the following capabilities for viewing documents:
In addition to using the next page (), previous page (), first page (), and last page () icons on the document toolbar, you can navigate page-by-page through a document by right-clicking and choosing Next Page and Previous Page.
You can use the scroll bar to move continuously through a document without needing to click the Next Page and Previous Page icons. Continuous scrolling is not available for PowerPoint files.
You can jump directly to a page by entering the page number in the page field and pressing Enter.
From the right-click menu you can choose Fit Width to expand the width of the document, or Fit Full Page to preview the whole page of the document. The fit width icon () and fit full page icon () are also available on the toolbar.
From the right-click menu you can choose Full Screen to preview the document in full screen mode, or Exit to exit full screen mode. The full screen icon () and exit icon () are also available on the toolbar.
From the right-click menu you can Zoom In or Zoom Out. The zoom-in icon () and zoom-out icon () are also available on the toolbar.
You can use the keyboard arrow keys to navigate page-by-page through a document. Click on the document viewer and use the keys as follows:
Right-arrow key: moves a PowerPoint document forward one slide and moves a PDF, Word, or Excel document forward one page.
Left-arrow key: moves a PowerPoint document backward one slide and moves a PDF, Word, or Excel document backward one page.
Up-arrow key: moves a PowerPoint document forward one slide and scrolls a PDF, Word, or Excel document up the page.
Down-arrow key: moves a PowerPoint document backward one slide and scrolls a PDF, Word, or Excel document down the page.
Not all files can be previewed, such as encrypted files, password-protected files, copy-protected PDFs, unknown file types, and any file larger than 25 MB. For files that can’t be previewed, the Preview option isn’t available on feeds or list views, and files appear as generic file type icons in the feed. Some Microsoft Office 2007 features don't display correctly in previews. If a file can be previewed, but a preview doesn’t exist, contact your Salesforce administrator who may be able to regenerate the preview.
In Internet Explorer 11, the Preview option redirects to the file detail page.