Available in: both Salesforce Classic and Lightning Experience Available in: Group, Enterprise, Professional, Performance, Unlimited, Contact Manager, and Developer Editions User Permissions Needed To run and view a file report “Run Reports” Field Number of times users... Total Downloads Downloaded the file. Posts Posted the file to a feed. This number doesn’t count the number of times the file has been attached to comments on posts. Post Comments Commented on file posts in feeds. Likes Liked file posts on feeds. This number doesn’t count likes received by comments on the file post. Shares Shared the file using Share with people and Share with groups. If a user clicks Share on a file post, it’s counted as a post and not as a share. Links Shared the file using Share via link. If the file is uploaded to a Salesforce CRM Content library, then content deliveries are also counted.