Manage packages installed in your Salesforce org, including assigning licenses to users, uninstalling packages, and exporting package data.
Available in: both Salesforce Classic and Lightning Experience
Available in: Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions
User Permissions Needed
To uninstall packages:
“Download AppExchange Packages”
To assign licenses for a managed package:
“Manage Package Licenses”
To download or delete the export file for an uninstalled package:
“Download AppExchange Packages”
Salesforce only lists license information for managed packages. For unmanaged packages, the license-related fields, such as Allowed Licenses, Used Licenses, and Expiration Date, displays the value “N/A.”
Using this list, you can:
Click Uninstall to remove the package and all its components from your Salesforce organization.
Click Manage Licenses to assign available licenses to users in your organization. You can’t assign licenses in Lightning Experience. If you need to assign a license, switch to Salesforce Classic.
If you purchased a site license or if the managed package is not licensed, Salesforce assigns licenses to all your users and you can’t manage licenses. Your users can use the package as long as they have the appropriate permissions.
Click Configure if the publisher has included a link to an external website with information about configuring the package.
Click the package name to view details about this package.
View the publisher of the package.
View the status of the licenses for this package. Available values include:
This field is only displayed if the package is managed and licensed.
Track the number of licenses available (Allowed Licenses) and the number of licenses that are assigned to users (Used Licenses).
View the date your licenses for this package are scheduled to expire.
View the date your licenses were installed.
View the number of custom apps, tabs, and objects this package contains.
See whether the custom apps, tabs, and objects count toward your organization’s limits. If they do, the box in the Limits column is checked.
If you have not installed a licensed managed package, the Publisher, Status, Allowed Licenses, Used Licenses, and Expiration Date fields do not appear.
After an uninstall, Salesforce automatically creates an export file containing the package data, as well as any associated notes and attachments. When the uninstall is complete, Salesforce sends an email containing a link to the export file to the user performing the uninstall. The export file and related notes and attachments are listed below the list of installed packages. We recommend storing the file elsewhere because it’s only available for a limited period of time after the uninstall completes. Using this list, you can:
Click Download to open or store the export file.
Click Del to delete the export file.
Expired Managed Packages and Sharing Rules
If a criteria-based sharing rule references a field from a licensed managed package whose license has expired, (expired) is appended to the label of the field. The field label is displayed in the field drop-down list on the rule’s definition page in Setup. Criteria-based sharing rules that reference expired fields aren't recalculated, and new records aren't shared based on those rules. However, the sharing of existing records prior to the package's expiration is preserved.