Loading
Ongoing maintenance for Salesforce HelpRead More
Feature degradation | Gmail Email delivery failureRead More
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Field Mappings for Interactions Sync

            You are here:

            1. Salesforce Help
            2. Docs
            3. Financial Services Cloud Admin Guide

            Field Mappings for Interactions Sync

            When you use Einstein Activity Capture to sync interactions, fields from the connected Microsoft or Google account are mapped to fields in your Salesforce interactions.

            Required Editions

            Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions where Financial Services Cloud and Einstein Activity Capture are enabled.
            Object Salesforce Field Connected Account Field
            Interaction Name Subject
            Account No label
            Start Time ActivityDateTime
            End Time EndDateTime
            Interaction Type No label
            Location No label
            Related Record No label
            Description Description
            Interaction Attendee Attendee Type No label
            Individual No label
            User

            Email ID

            To map the required or optional attendee to a Salesforce user or contact. If no mapping is available, only the email ID details are synced.
            Contact
            Email ID
            Attendee Response Response
            Organizer No label
             
            Loading
            Salesforce Help | Article