Some macros perform actions that can’t be undone, such as sending outbound emails to customers or updating a case status. A macro that contains a Submit Action instruction is irreversible. You must have the Manage Macros Users Can’t Undo user permission to create, edit, and run macros that contain instructions for performing irreversible actions.
|Available in: Salesforce Classic|
|Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions|
The lightning bolt icon () indicates that a macro is irreversible.
If you don’t have the Manage Macros Users Can’t Undo permission, you can still:
- Create and edit macros that don’t contain instructions for performing irreversible actions
- Clone, delete, and share macros that do contain instructions for performing irreversible actions
Macros that perform the following types of actions are considered to be irreversible:
- Send email
- Update a case status