After creating a reduction order, indicate which products need to be reduced and the quantities to reduce those products.
|Available in: Salesforce Classic|
|Available in: Enterprise, Performance, Unlimited, and Developer Editions|
|To add order products to a reduction order:||“Edit” on orders|
- An order product is reducible only if its Available Quantity is greater than zero. You can partially reduce a product, but you can’t reduce it to less than zero.
- You can reduce up to 200 order products in one reduction order.
Open the reduction order that you want to add products to, or reduce an existing order to create a reduction order.
In the Order Products related list, click Select Products to Reduce.
In the Quantity to Reduce column, enter the number of units to reduce each order product’s quantity.
- To fully reduce an order product, enter the same number in Quantity to Reduce as appears in Available Quantity.
- If you don’t want to reduce an item, leave the Quantity to Reduce blank.
For example, if the original order included 3,000 coffee sleeves, and your customer needs only 2,000, enter 1000 in the Quantity to Reduce column.
Save your changes.