If you want to sync contacts, events, and tasks between Microsoft® Outlook® and Salesforce, you can set up Salesforce for Outlook to sync items in the Outlook folders of your choice.
|This feature available to manage from: both Salesforce Classic and Lightning Experience|
|Available in: All Editions|
|To change sync folders:||Assigned to an active configuration|
Your Outlook profile set as the default in your Mail Settings
- Right-click the system tray icon () on your desktop and select Settings....
- Click Change Folder and select or create a folder that’s within your default folders or the main Mailbox folder.
- Click Save.