Use our guidelines for navigating the search results page to quickly find records.
|Available in: Lightning Experience|
|Available in: All Editions except Database.com|
- See the most relevant results on one page with Top Results
- When you perform a search, you land on the Top Results page first. The Top Results search results page lists the most relevant record results for each of your most frequently used objects.
- This page is a good choice when you want to review results for a search term but you aren’t looking for a specific object type. For example, you search for Acme Inc. and look at the Top Results page for accounts, leads, and opportunities. Each person’s Top Results page is different depending on which objects they use the most. Use the View More link to see more results for an object.
- Quickly view results by object
- You can also see results for a specific object by clicking the object’s name on the left side of the page, under Search Results. Searchable objects are listed in the same order they appear in the navigation bar.
- See all available objects under Show More
- If you don’t see an object listed under Search Results, select Show More to see all objects available to you. Searchable objects are listed in alphabetical order.
- Sort your results
- Sorting results helps you quickly find the information most relevant to you.
- On the Top Results page, click column headers on sortable fields to sort by that column.
- For more sorting options, view results for a specific object. You can order the results using the sort drop-down. The menu lists all the columns in the search layout, plus an option to sort by Relevance. You can also click the column headers.
- If the search layout includes all non-sortable fields, the sort button is disabled.
- More Guidelines
- Check your spelling and that you entered the full search term. Or, try entering a more specific search term.
- If you recently created the record or the record was changed multiple times, the record won’t appear in the search results right away. The process for making a record searchable, called indexing, can take up to 15 minutes.
Search in Salesforce