If you forget your password and need to reset it, you’re sometimes required to verify your identity by answering a security question that you previously chose. You can change the security question and answer on the Change My Password page in your personal settings.
|Available in: Both Salesforce Classic and Lightning Experience|
|Available in: All Editions|
If you don't see the Change My Password option, contact your Salesforce admin for assistance.
From your personal settings, enter Password in the Quick Find box, then select Change My Password.
Enter your current password.
From the Security Question drop-down menu, select a question.
Enter your answer to the question in the Answer field.