In Salesforce, each user is uniquely identified with a username, password, and profile. Together with other settings, the profile determines which tasks a user can perform, what data the user can see, and what the user can do with the data.
|Available in: both Salesforce Classic and Lightning Experience|
|The available user management options vary according to which Salesforce Edition you have.|
As an administrator, you perform user management tasks, such as:
- Create and edit users.
- Reset passwords.
- Create Google Apps accounts.
- Grant permissions.
- Create and manage other types of users.
- Create custom fields.
- Set custom links.
- Run reports on users.
- Delegate user administration tasks to other users.
Depending on your Salesforce edition and the additional features that your company purchased, you have specific licenses, such as Marketing or Connect Offline. The licenses let users access features that are not included in their user licenses. You can assign one or more of these licenses to users and also set up accounts for users outside your org to access a limited set of fields and objects. You can grant access to the Customer Portal, partner portal, or Self-Service through user licenses. Using Salesforce to Salesforce, create connections to share records with other Salesforce users outside of your org.
Starting with Spring ’12, the Self-Service portal isn’t available for new orgs. Existing orgs continue to have access to the Self-Service portal.