When you’re deciding whether to customize the error handling in your flow, consider how a failed flow behaves by default.
|Available in: both Salesforce Classic and Lightning Experience|
|Available in: Enterprise, Performance, Unlimited, and Developer Editions|
Here’s what happens by default.
- This error message displays to the running user—the user who was running the flow.
An unhandled fault has occurred in this flow
An unhandled fault has occurred while processing
the flow. Please contact your system administrator
for more information.
- The running user can’t proceed with the flow or return to a previous part of the flow.
- The admin who created the flow receives a fault email. The email details the element that failed, the error message from that element, and which elements were executed during the failed interview. Here’s an example error message that can appear in a fault email.
An error occurred at element Fast_Delete_1.
DELETE --- There is nothing in Salesforce matching your