Can email notification be disabled when a USERNAME is changed?
|Knowledge Article Number||000002700|
In an effort to minimize confusion for our users, is there a way to temporarily disable the Salesforce-generated notification that gets sent out to a user when their username changes? We would prefer to send out our own custom notification to our users once we complete this normalization process.
It is possible to suppress the email notification upon changing a user's EMAIL address, but not upon the USERNAME change.
Refer to Article # 3832 for information on the process to suppress notification on EMAIL address change.