Error message , "Error: You can't use more than X characters."
|Knowledge Article Number||000002749|
|Description||The error message, "Error: You can't use more than X characters." indicates that you're over the character limit allowed for a field. If you're seeing fewer characters than what's allowed, it's probably because the content was copy and pasted from another source, like Microsoft Word or another website. Programs like Microsoft Word contain hidden formatting, this formatting is causing you to run into character count limits.|
To avoid this error, only copy content from a plain text editor like Notepad or Notepad++. This does mean that you'll lose some formatting; however, this will resolve your issue of going over the allotted character limit.