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How to deactivate Chatter.com Users

Knowledge Article Number 000002808
Description

Question: 

If you have a customer that elected to create a Chatter.com org yet they have a Salesforce CRM Chatter deployment, or future plan to deploy, there could be a conflict.  Any users that were created in Chatter.com with the same Username in Salesforce CRM will not be allowed in Salesforce CRM Chatter.

In which case the customer will have to deactivate (or rename) the Chatter.com org usernames since the usernames will be redundant and cause conflict.

 

Resolution

 

Visit this website: 

https://na1.salesforce.com/help/chatter-edition-help/en/chatter_only_settings_security.htm#settings_security_deactivate

 Here are the instructions taken from the site above: 

How do I deactivate my Chatter.com network?

If you were the first person to sign up your company for Chatter, you can deactivate the network by sending an email to deactivate@chatter.com

The Product Manager or authorized recipient of the email will rename and deactivate your Chatter.com username.  Please ensure you have provided authorization for each username to be deactivated. 

 

 

 

 

 

 





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