Mass Transfer Activities
|Knowledge Article Number||000002924|
1. Export out Activities based on filtering criteria if needed. You can do this by running a report or using the Export function on the Data Loader. Make sure to export the Activity ID since this will be used to update the records.
2. Update the OwnerID field with the New Owner(User) ID -> Save the file
3. Use the Update function on Data Loader to change ownership of the activities using the new csv. file. You need to make sure that at least the record ID and owner ID fields are mapped.