Commas in Report filters
|Knowledge Article Number||000003092|
If a Report filter criteria has a comma in an absolute value, the filter will not recognize the commas in the value. The commas will instead act as an OR statement.
Company Name = ABC Company, Inc, AU Site (Will not work)
Company Name = "ABC Company, Inc", AU Site (This will work)
|Resolution||The work around is to use quotation marks around the value and this will search the literal value|