Your account has been disabled' error when adding a comment to a case
|Knowledge Article Number||000004457|
When adding a comment to a case I receive the following error:
Your account has been disabled
This error occurs when any user adds a comment to a case owned by an inactive user. This is not expected behaviour and is something that is to be addressed in a future release. In the meantime, the workaround is to assign the case to an active user. This will allow any user to add a comment to the case without any error.