Insufficient privileges error when using stay-in-touch
|Knowledge Article Number||000004558|
|Description||Why do I receive an insufficient privileges error message when using the stay-in-touch wizard?|
|Resolution||This error can occur when the contact you are using the tool on is not related to an account. You would need to relate the contact to an account first before being able to use the stay-in-touch wizard.
If the contact should not have an account related to it at all, then you should consider using the person accounts functionality instead. The stay-in-touch wizard can be used with person accounts. For more information on this feature search for 'What is a Person Account?'