Mail Merge File Error sforceCommandFile.frc
|Knowledge Article Number||000004592|
In Salesforce, when trying to perform a mail merge, instead of generating the Word document, the system prompts with the following message:
This message generally appears when the ActiveX control that is responsible for Mail Merge gets unregistered. Follow the instructions given below to get rid of this error and successfully generate the Word Document:
1. Go to the Windows Start Button.