How to share newly created contacts on an existing account in salesforce to salesforce
|Knowledge Article Number||000004677|
I have enabled Salesforce to Salesforce, the 2 orgs are sharing Accounts and Contacts. I have subscribed successfully to the 2 objects, I can see Accounts, and I can see Contacts. When I forward an account from Org 1 to Org 2 and tick the box to forward the associated contacts, this works fine. In Org 2 an account is created, contacts are created and contacts are correctly associated with the Account. However, if Org 1 subsequently creates a new contact associated with the account that has been forwarded to Org 2 he then needs to be able to forward this contact to Org 2 and have that contact associate itself with the correct existing Account.
When I attempt to forward this new contact from Org 1 to Org 2 on its own from the contact page it fails to associate it with the correct account. It just leaves the account field blank. The contact is created but not associated to any account.
If you send the contact from the External Sharing related list on the contact page, the account association will NOT be carried over to the new org.