Why am I having problems cloning an Opportunity with Products?
|Knowledge Article Number||000004982|
If an Opportunity has any Products associated to it that are not Active, then the Opportunity can not be cloned.
Check the Product status under the Products tab to identify inactive Products. Occasionally, the situation arises where the Clone button does not allow for the "Clone with Products" or "Clone without Products" options. This is normally due to either the Opportunity Products being inactive or the Price Book those Products are associated to being inactive. Check to make sure both the Products and the Price Book that is associated with your Opportunity are active.