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Can I pull fields across objects on an email template?

Knowledge Article Number 000005093
Description

Can I pull fields across objects on an email template?

Resolution

The Email Template function cannot process multiple objects.  From a custom object you can pull in all the fields that have a Parent Child relationship with fields on that object, otherwise it will not be brought in. Also related lists on an object will not be brought in on an email template.

If you would like to see this feature, you can vote on it at: Sending an Email and Email Templates
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Workaround: With the cross object formulas, you can create a field on the object that references that associated object. By doing this, the email template can then reference that field on the primary object instead of an entirely different object. Available after Summer 08 Release.





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