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Why do I not get the correct landing tab when logging in as a portal user?

Knowledge Article Number 000005367

Despite setting a custom default landing tab for an app that is used by portal users, when you log in as the portal user the default landing tab is always Home.


This will only happen when you login as the portal user using the Login as Portal User button on the Contact record associated to the Portal User.

However when the portal user logs into the front-door using the unique portal login URL and with their portal username / password, you can rest assured that the correct default landing tab will be displayed.

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