Print this page

Getting Unrecognized X.509 certificate format when uploading a signed cert

Knowledge Article Number 000005745

How to resolve a "Unrecognized X.509 certificate format" when uploading a signed cert?


1. Copy the text of the certificate into a text editor and save the file as a .crt file.

2. Open the .crt file and go to "details" tab.

3. Click "Copy to file" -> Next -> and select "Base 64 encoded X.509 (.CER)".

Try to upload the new encoded certificate you just saved to your org.

promote demote