If you can't find the name of a specific User in the list of recipients for your scheduled Report or Dashboard, this is likely due to Report Folder accessibility. First, here are two things to keep in mind:
- In order to select individual Users using the old folder sharing model, the Report Folder must be set as "This folder is accessible by all users"
- If the folder access is set to "This folder is accessible only by the following users," then only Roles or Groups that have access to the folder can be selected.
For example: If the report is made available to Role: Manager, then you will only be able to email the report to all Users in the Manager Role.
Note: for further information on how to change this setting, please review the article Creating and Editing folders