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Using a .PAC Proxy Auto-config file with Connect for Outlook or Salesforce for Outlook

Knowledge Article Number 000006403

A proxy auto-config (PAC) file defines how web browsers and other user agents such as Salesforce for Outlook can automatically choose the appropriate proxy server (access method) for fetching a given URL and access other network outside of theirs



We do not support it since we dont know how the PAC file is configured and how exactly it is setup but if it is setup correctly Salesforce for Outlook (SFO) should be able to connect

We should always get the customer's IT team to check the logs on their end to see why SFO is being blocked 


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