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How can I use the new attachments on tasks and events feature?

Knowledge Article Number 000006460
Description

Note: This article applies to Salesforce Classic and not Lightning Experience.

We have some Task and Events that were created prior to this new feature. We would like to know how if possible to add attachments to those Task and Events.

Resolution If users are allowed to add attachments to tasks and events, they must edit the task or event in order to display the 'Attach File' button in the Attachments related list.  The 'Attach File' button does not display in the Attachments related list when only viewing a task or event.  This is in contrast to other standard objects in Salesforce where the parent record does not have to be edited in order to add an attachment to the record.




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