How to check the proxy configuration on a computer
|Knowledge Article Number||000025278|
|Description||How to check the proxy configuration on a computer.|
Sometime when you install Outlook Edition, salesforce Offline, or other client applications, you receive errors such as "unable to send request to server" or "unable to access the salesforce.com" and etc
This could happen if the user has the Internet Explorer proxy settings set to "Automatically detect settings"
To resolve this issue have the customer's IT dept manually configure the proxy settings for Internet Explorer
here is how to check to see if user is using a proxy server:
3. Click on “LAN settings
4. If the first box “Automatically detect settings” is checked, they are probably using a proxy server.
Close the editor restart Outlook and try Connect for Microsoft Outlook once again.