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Access and download the Radian6 Engagement Console

Knowledge Article Number 000028640
The Radian6 Engagement Console is a desktop application. It displays your Radian6 Topic Profiles alongside your personal or corporate Twitter, Facebook, and Chatter streams. The Engagement Console enables you to respond to posts, produce new content and apply Workflow.  You can download and access the Radian6 Engagement Console from either the Analysis Dashboard or direct download link. 

Download option 1: Analysis Dashboard

The first method to download the Engagement Console is through the Radian6 Analysis Dashboard. Follow these steps:
1. Log in to the Analysis Dashboard.
2. Click the speech bubble icon next to your name to launch the Engagement Console download.
3. Follow the prompts to install the Engagement Console. 

Download option 2: Direct download link

The second method for downloading the Engagement Console is through a direct download link. If you're unable to download from the Analysis Dashboard or have a User Role that prevents you from accessing the Analysis Dashboard, go to here and click Install Now to begin downloading the Engagement Console.


Access the Engagement Console

1. Double click the Engagement Console icon from your computer to launch the Engagement Console.
2. Enter your username and password.

-Use your Radian6 username and password that you use to access other products such as the Analysis Dashboard
3. Click Login.

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