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Radian6 - Engagement Console - Enabling Notifications

Knowledge Article Number 000028650
Description When the Engagement Console is minimized, visual, and audio notifications can be set up to notify of new posts.  Notifications can also be emailed when notes are added to posts assigned to you.
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Audio and Visual Notifications

To receive visual or audio notifications when your Engagement Console is minimized:

1. In the Engagement Console, go to File | Preferences | Notifications.
2. Select the checkboxes Show visual notifications when Workspace is not in focus and Use audio notifications when  Workspace is not in focus to receive audio and visual notifications when your Engagement Console is minimized.

3. Close Preferences.
 

Radian6 - Engagement Console - Notifications
 


Note Notifications

To activate email notifications when notes are added to posts assigned to you:

1. In the Engagement Console, go to File | Preferences | Radian6.
2. Under Workflow, select the checkbox Notify me by email when notes are added to posts assigned to me.
3. Close Preferences.

 
Radian6 - Engagement Console - Note Notifications

 
 




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