Radian6 - Engagement Console - Sentiment in My Tasks Stack
|Knowledge Article Number||000034968|
|Description||I am looking at 'My Tasks' stack in the Engagement Console and there is no option to change the Sentiment on the post or workflow. Why is this?
If no topic profile is selected on the back of a My Tasks stack in the Engagement Console, the following message 'Sentiment disabled for selection' will appear in the Workflow pallet when attempting to apply or edit sentiment on a post:
In order to apply or edit the sentiment of a post in a 'My Tasks' stack, select the associated topic profile on the back of the stack. Currently, the My Tasks stack populates all posts assigned to you regardless of the topic profile that is selected.