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Roll-up Summary field is still calculating

Knowledge Article Number 000041377
Description The hour-glass icon is still spinning when looking at a roll-up summary field, indicating that it is still calculating.
Resolution If you have created a roll-up summary field and it continues to display the spinning hour-glass icon, you may have advanced currency management enabled and be summarizing a currency field on the opportunity object.

If you have this feature enabled (you can check by going to Setup | Company Profile | Manage Currencies), you cannot create roll-up summary fields that calculate currency on the opportunity object. If you had set up any currency-related roll-up summary fields on the opportunity object, these will be disabled and their values will no longer be calculated.




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