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Radian6 - Engagement Console - Deleting Posts from a Radian6 Topic Stack

Knowledge Article Number 000041384
Description How do you delete posts from a Radian6 Topic Stack the Engagement Console?


 
Resolution
From a Topic stack, click the post to select it and click 'Mark Post as Deleted" button on the workflow panel:
 
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Once deleted, the 'Mark Post as Deleted' button will change to 'Restore Post' if you would like the post to restore the post that was just deleted: 
 
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To view deleted posts, click the 'Edit' button at the top of the stack to flip the stack over and select  'Show deleted items and spam' :
 
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Note: Any changes made to workflow in the Engagement Console will be reflected in the Analysis Dashboard. 




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