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Radian6 - Excel Add-in - Enabling the Add-in

Knowledge Article Number 000054170
Description How do you enable the Excel Add-in or re-enable if it has been disabled (or disappeared)?
Resolution

There are two options to re-enable the Radian6 Excel Add In.

1. Manage Disabled Items
2. Manage COM Add-Ins
 




Manage Disabled Items

1. Follow the steps listed on the Microsoft Office Excel help page for loading and unloading Disabled Add Ins. 
2. If the Excel Add-in appears in the Disabled Items list, click Enable

 

Radian6 - Excel Add In - Disabled Items


Manage COM Add- Ins

1. Follow the steps listed on the Microsoft Office Excel help page for loading and unloading COM Add Ins. 
2. If the Excel Add-in appears in the COM Add Ins list, check the box and press OK.
 

Radian6 - Excel Add In - Enable COM Add Ins


 

If these two solutions do not help, please try un-installing the application and re-install the latest version.





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