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Radian6 - Excel Add-in - Debug Logs

Knowledge Article Number 000057322
Description
How do I retrieve the Debug Log?
Resolution


Excel Add In Debug Logs

Follow these steps to retrieve the Debug Logs to send to Salesforce Marketing Cloud Support.

 
1. In Excel, under the Add-Ins Tab, select Options.
2. Choose About from the drop down menu.
2. Hold down the Ctrl key and click on the Radian6 logo.
3. A screen will pop up with the Excel Add In Logs. Click Copy to Clipboard.
4. Paste into a Notepad or an email to send to Salesforce Marketing Cloud Support.




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