Why are Portal Users unable to see Fields from the Cases Object when viewing a report on Activities with Cases?
|Knowledge Article Number||000073307|
Portal Users are unable to see Fields from the Cases Object when viewing a report on "Activities with Cases". Similar issue happens when using a "Cases with Activities" custom report type. In this report, the Portal Users will not see the Activity Fields.
You will need to enable visibility of the 'Related To' field of the Event entity.