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Site.com: Cannot register a new domain name, error : "Domain name in use...."

Knowledge Article Number 000089859
Description Site.com: Cannot register a new domain name, error : "Domain name in use...."

This can occur for 2 reasons:
  1. The domain name been registered site is already used by another Site.com site (possibly another customer)
  2. The domain name has been registered is already used by another force.com SITES, as a custom address(possibly another customer)
Resolution If customer happened to have an old force.com Sites that has registered a custom web address, they can remove this and then register the domain name in site.com site.

You can check via
  1. Setup>Develp>Sites><The Site>
  2. Edit.
  3. Check "Custom Web Address" Field
Otherwise, customer will have to use a different domain name.




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