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Admin Request: Activate or Deactivate Users

Knowledge Article Number 000152649
Description


If you're making a request to activate or deactivate a User, here's the information that we need from you when you submit your case.

Resolution


1. Are we Activating or Deactivating a User?

2. Username of the user to be Activated/Deactivated?

3. Are there any workflows that are associated to the user which need to be Deactivated? If so, which ones? (provide links or exact workflow names)

4. Would you like us to transfer any Account records to or from this user? If so, please fill out a Mass Account Record Transfer Request.

 

Find more Case Templates

All of our Configuration Case Templates can be accessed on our Premier Success Plans Tool kit under “Customize Salesforce for your Business” (click Download on the “Configuration Case Templates” tile).

You can also access them directly by visiting Configuration Case Templates.​





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