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Why do I receive an error when extracting a .csv file from my data export?

Knowledge Article Number 000156231
Description When extracting a large .csv file from the zip file of your data export you may receive one of the following errors:
 
  • *.csv is broken or corrupt
  • "An unexpected error is preventing the operation. Make a note of this error, which might be useful if you get additional help to resolve this problem: Error 0x80004005: Unspecified Error"
  • CRC Failed on *.csv
This will occur whenever you use the default windows extraction tool or other tools that use the same DLLs such as 7-zip.
Resolution This is not an issue with the data export files themselves but rather with the tool being used to extract it.

The solution is to download winrar at http://www.win-rar.com/ and extract the files using that.




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