Print this page Lead Assignment issues

Knowledge Article Number 000159820
Description Why is reassigning leads to a different user from the one who imported the record?
Resolution will respect all validation and workflow set up in your Salesforce, including Assignment rules. To keep imports with the importing user, you can add a line to your lead assignment rule that will not reassign Jigsaw sourced leads.
  1. Go to Setup
  2. Navigate to Customize | Leads | Assignment Rules
  3. Choose the active rule
  4. Click 'New'
  5. Sort order 1
  6. Criteria: Lead Source, equals, Jigsaw
  7. Check the box 'Do not reassign Owner'
  8. Save.

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