Print this page

DURATIONINMINUTES error while syncing events using Salesforce for Outlook

Knowledge Article Number 000170739
Description If the below error is encountered while syncing Events using Salesforce for Outlook.

Error Sfdc.Common.PropertyNotSetException: Property Not found PropertyName:DURATIONINMINUTES
at Sfdc.Server.SfdcEvent.get_Duration()

Cause : One or more events on the Outlook calendar does not have a Duration specified.


 
Resolution Resolution :

Follow the below steps for Outlook 2007:

 

Open Outlook calendar
Go to View | Current View and sort by Category. If you do not see duration field add it by right clicking on "Start" and from the "Field Chooser" drag and drop the "Duration" field. Once the "Duration" is added, sort it by Duration. Make sure all events have time (0minutes - 1 day).

Once this is done. Sync Outlook with Salesforce and the events should get synced.

Follow the below steps for Outlook 2010:

Open Outlook calendar
Click on View Tab | Change View | Choose 'By Category' | If you do not see duration field add it by right clicking on "Start" and from the "Field Chooser" drag and drop the "Duration" field. Once the "Duration" is added, sort it by Duration. Make sure all events have time (0minutes - 1 day).

Once this is done. Sync Outlook with Salesforce and the events should get synced.




promote demote