Emails added with Salesforce for Outlook Add Email get stuck in the Outbox
|Knowledge Article Number||000171202|
When using the Salesforce for Outlook Add Email functionality, the emails are not being sent to Salesforce and you can see the email is stuck in the Outlook outbox, and it won't get sent even when you use the Send/Receive button in Outlook.
|Resolution||Please follow the steps below and skip any step that does not apply to your Operating system and it should resolve your issue
For Windows 7:
For Windows Vista: