Is it possible to set the "From" field on Workflow Email Alerts?
|Knowledge Article Number||000171303|
|Description||I have a workflow email alert and I want our company email to be used in the "From" field. Can we update the email that is displayed as the sender?|
|Resolution||On email alerts, we can set the From email address as one of the following:
In order to use a company email address, it must first be created as an Organization-Wide Address and verified. The steps to set this up can be found here Defining Organization-Wide Addresses.
NOTE: An Organization-Wide Address will not be available until the confirmation email has been verified.