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Radian6 - Analysis Dashboard - Manually Changing Sentiment in the River of News

Knowledge Article Number 000171513
Description Detecting sentiment can be subjective (especially in cases of irony/sarcasm), so if needed, the automated sentiment can be manually changed. Within the Analysis Dashboard, sentiment can only be changed when viewing your content in the River of News widget.

 

 
 
Resolution
Sentiment is displayed by the white hand icon located in each individual post window in the River of News widget. 

Radian6 Analysis Dashboard - Manually Changing Sentiment

 

To manually change sentiment

1.  Select the Workflow tab in the River of News widget.

 
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2.  Click  Sentiment next to the post.
3. 
A menu will appear containing additional thumbs up or thumbs down icons. These icons represent positive, somewhat positive, neutral, somewhat negative, or negative consecutively. Select the appropriate icon.
 
 
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4. The thumb icon changes from white to blue to reflect the manually updated sentiment.

 
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