Radian6 - Analysis Dashboard - Manually Changing Sentiment in the River of News
|Knowledge Article Number||000171513|
|Description||Detecting sentiment can be subjective (especially in cases of irony/sarcasm), so if needed, the automated sentiment can be manually changed. Within the Analysis Dashboard, sentiment can only be changed when viewing your content in the River of News widget.
Sentiment is displayed by the white hand icon located in each individual post window in the River of News widget.
To manually change sentiment
1. Select the Workflow tab in the River of News widget.
2. Click Sentiment next to the post.
3. A menu will appear containing additional thumbs up or thumbs down icons. These icons represent positive, somewhat positive, neutral, somewhat negative, or negative consecutively. Select the appropriate icon.
4. The thumb icon changes from white to blue to reflect the manually updated sentiment.