|Knowledge Article Number||000175929|
|Description||Available in: Professional, Enterprise, Unlimited, Performance, and Developer Editions
Divisions makes searches, reports, and list views more meaningful to users in very large organizations by segmenting data into logical sections. For example, if your searches are taking a long time or timing out, and your users only need to see a subset of your data, then using Divisions can help improve performance. Please review our Divisions Overview for more information on this feature.
Divisions is beneficial for:
Implementing record types, sharing rules, picklists, Territory Management, etc will be a better alternative. For example, create a new picklist field called “Divisions” with the desired values (Example: East, West, Midwest, Southwest), and populate it for each account. You can then use this field in criteria-based sharing rules, within list views, and for reporting purposes to hide, reveal and analyze data for specific subsets of users.
Note on Sharing: Divisions is actually not a good fit for any organization that shares large amounts of their data across divisions. Because a division is set at the account level and inherited by all child records, you cannot have different divisions selling to the same account and mark the related opportunities with different division names.
|Resolution||Do you meet the requirements?
Have a Salesforce System Administrator in your organization submit a case with answers to the following questions:
The turn around time to activate this feature could take a couple of business days as our Support Engineers need to review the technical specifications in your org before activating this feature.